Legal Notices

Usman Khan Solicitors Limited is incorporated under the Companies Act 2006 as a private company, limited by shares, registered in England and Wales. The registration number is 7849716 and the registered office is 15 Wheeler Gate, Nottingham, NG1 2NA.

Usman Khan Solicitors Limited is authorised and regulated by the Solicitors Regulation Authority under SRA number 565564 and the Director is Mr Abdul Ghuffar Usman. Usman Khan Immigration Solicitors is the trading name of Usman Khan Solicitors Limited.

EU ODR Platform

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr. Our email address is admin@usmankhansolicitors.co.uk

Complaints Process

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance please contact Mr Ghuffar Usman as the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, please telephone or write to us detailing your specific concerns. We undertake to investigate any complaint objectively and promptly so as to achieve an early resolution. It is our policy to investigate and hopefully resolve your complaint within eight weeks of your written notice. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our service or behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint:

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; an
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them:  www.legalombudsman.org.uk;  Call: 0300 555 0333 between 9am to 5pm;  Email: enquiries@legalombudsman.org.uk;  Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ.

Copyright Notice

This website and its content is copyright of Usman Khan Solicitors Limited - ©2012. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Usman Khan Solicitors Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Usman Khan Solicitors Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Usman Khan Solicitors Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.